Tourism Bureau grants 5-star status to 8 hotels

The China Post news staff

TAIPEI, Taiwan — Taiwan hotels underwent the first wave of star ratings, after which eight establishments emerged as five-star hotels, the Tourism Bureau under the Ministry of Transportation and Communications (MOTC) released yesterday.

Of the 24 hotels reviewed, eight were crowned five-star hotels, only one was considered four-star, three were accorded three-star status, six were two and another six were given only one-star ratings. The bureau stated the ratings were necessary in order to maintain and improve the quality of the hospitality industry. It is also important to boost the competitiveness in the Taiwan hotel industry by abiding by international standards.

In order to be objective in the reviewing process, the bureau looked to the U.S. AAA ratings system and enlisted the help of the Taiwan Assessment and Evaluation Association (TAEA) to judge.

Every rating, from one to five stars, has a different meaning, the bureau said. Cleanliness, environment and customer services were all among the considerations. Once consumers see the star ratings logo, they will know what to expect, the bureau said.