TAIPEI — Medical specialists from home and abroad exchanged views on how to improve quality health care and ensure patient safety at an international symposium in Taipei yesterday.
Providing a better environment for patients has become an important issue in the medical world in recent years, said Chen Ming-fong, superintendent of National Taiwan University Hospital (NTUH).
The issue not only requires the efforts of doctors, but also assistance from individuals in the fields of public health, management, law and informatics to make sure patients have a safe and comfortable medical experience, he said.
NTUH established a center for quality management 10 years ago and has since greatly promoted patient safety culture, said Frank Lu, a physician consultant at the hospital.
Several programs, for example, were launched to prevent patients from waiting in line for too long and having accidents in restrooms, he added.
Another speaker, Yasushi Kodama from University of Tokyo Hospital in Japan, tackled the patient safety issue from a lawyer’s perspective, urging the building of a comprehensive legal infrastructure in medical services.