Subway faces criticism over sandwich size after Australian proves ‘footlongs’ don’t measure up


AP

NEW YORK — Subway, the world’s largest fast food chain, is facing criticism after a man who appears to be from Australia posted a picture on the company’s Facebook page of one of its famous sandwiches next to a tape measure that seems to shows it’s not as long as promised.

The footlong sandwiches are meant to be 12 inches (30 centimeters), but the photo indicates the Australian’s sandwich is just 11 inches (28 centimeters).

More than 100,000 people have “liked” or commented on the photo, which has the caption “Subway pls respond.”

By Thursday afternoon, the picture was no longer visible on Subway’s Facebook page, which has 19.8 million fans. A spokesman for Subway said that the company did not remove the posting. Subway also said that the length of its sandwiches may vary slightly when its bread, which is baked at each Subway location, is not made to the chain’s exact specifications.

“We are reinforcing our policies and procedures in an effort to ensure our offerings are always consistent no matter which Subway restaurant you visit,” Subway said in an e-mailed statement.