Loyalty of employees weakens: survey


TAIPEI — The loyalty of workers in Taiwan toward their employers has shown signs of weakening, as many of them are unsatisfied with pay and benefits, according to the results of a survey.

104 Job Bank, one of Taiwan’s leading online recruitment agencies, said the loyalty score fell sharply to 44 points from 56 points recorded in a similar survey conducted last year.

The online job bank said that the fall in the loyalty score means that more employees want to quit whenever a better job opening emerges.

104 Job Bank noted that salary plays a big role in employee loyalty, adding that employers should offer pay raises to prevent their workers from leaving.

According to the survey, the pay raise hoped for by low-ranking employees averaged NT$3,869 (US$125), while 53 percent were hoping for a raise ranging between NT$3,000 and NT$5,000.

Mid-level employees said they hoped for a pay raise of NT$9,516, with 48.8 percent of them saying that an ideal pay raise could range between NT$5,000 and NT$10,000, the survey indicates.

The results show that high-ranking employees said an ideal pay raise would average NT$29,654, with 40.6 percent of them hoping for NT$10,000-NT$30,000 as a pay hike, and 33.2 percent of them hoping for NT$30,000-50,000 more.

In addition to pay raises, the survey results show that employees would like their employers to have a fairer mechanism for calculating performance bonuses.

The survey was conducted between July 1 and Sept. 30, targeting employees aged 20-59. It collected 1,359 valid samples, with a confidence level of 95 percent and a margin of error of plus or minus 2.66 percentage points.