TAIPEI — The chaotic pursuit of tickets for pop diva Jody Chiang’s (����) 16 farewell concerts continued into a second day Tuesday, with the singer herself and angry fans admonishing the promoter, and the promoter apologizing for ticketing problems.
Chiang, one of Taiwan’s most popular singers over a career spanning four decades, set off the frenzy on Friday when she announced that she would retire after 16 farewell concerts in Taipei and Kaohsiung between July and September.
When the first group of tickets for six of the concerts went on sale Monday, long lines formed at the sales office of Kuang Hong (�e��) Arts Management after its online ticketing site was overwhelmed.
Yet no sooner had the tickets gone on sale at noon than scalpers were offering them at six to 10 times their face value on online trading platform Ticketbis.
Fans left thousands of angry messages on Kuang Hong’s Facebook page, blaming the promoter for failing to be prepared for the large demand, and even Chiang was worried by the mess.
��KHAM (Kuang Hong Arts Management) Ticket, I beg you to improve quickly. Scalpers, I beg you to have a conscience,�� she wrote in a post on her Facebook page in the middle of the night.
Kuang Hong issued a statement on its Facebook page Tuesday, apologizing for the inconvenience caused.
It said that close to 350,000 people tried to log onto the website on Monday, a phenomenon it described as ��unprecedented�� in Taiwan’s music industry.
��We would like to express our deep apologies to everyone�� for the delay in the online ticketing service on Monday, the company said.
��We did not do a perfect job, but we will do our best to improve our deficiencies,�� it said.
Later Tuesday, the promoter said that more than 10,000 sales were made on ticketing machines at both OK Mart and Hi-Life convenience stores on Monday and advised fans to try outlets of those chains if they had yet to secure tickets.