Immigration agency extends Southeast Asian language hotline hours

Image taken from Pixabay

Taipei, May 2 (CNA) The hours of service on an immigration hotline for speakers of Indonesian, Thai and Cambodian languages has been extended since May 1, the National Immigration Agency (NIA) said Wednesday.

The hotline, which serves new immigrants and other foreigners in Taiwan, is now in operation for eight hours a day instead of four, the NIA said.

The service hours have been changed from 1 p.m. to 5 p.m. to 9 a.m. to 5 p.m. in an effort to better assist new immigrants in Taiwan, the NIA said.

Previously, only the services in Vietnamese were offered for eight hours a day from Monday to Friday, but now the same goes for the Indonesian, Thai and Cambodian language services, the agency said.

It said the hotline is manned by new immigrants, who can provide not only important information about life in Taiwan, but also offer moral support.

The hotline operators can answer questions pertaining to visas, translators, health care and education, the NIA said.

The toll-free hotline for speakers of Southeast Asian languages is 0800-024-111.

(By Huang Li-yun and Kuan-lin Liu)