TAIPEI (CNA) — Budget airline Tigerair Taiwan on Thursday said it is canceling a series of Chinese Valentine’s Day special sightseeing tours initially scheduled for Aug. 22-25 as sales have failed to meet the company’s target.
Customers who have already booked to attend the special flights will each be compensated with a free round-trip ticket, which the company said will entitle them to fly to any of its flight destinations once border restrictions are lifted.
KKday, a Taiwanese travel e-commerce platform that partnered with Tigerair Taiwan for the special tours, said it will also offer each customer a special digital Polaroid photo frame as a gesture of apology for the cancellation.
Earlier this week, the carrier invited passengers to celebrate Chinese Valentine’s Day by offering half-day trips focusing on the flight experience, departing from Taiwan Taoyuan International Airport and returning to the same place.
The flights were to have been among a series of similar tours being offered by Taiwanese airlines in an effort to recover from the sharp drop in passenger volume due to border restrictions and quarantine regulations in Taiwan and many other countries around the world amid the COVID-19 pandemic.