Spacelab, a restaurant in Shenzhen, uses tracks to serve food to its customers.
The innovative design incorporates 18 tracks, with the longest being 150 meters long.
Around 80% of food and drinks can be delivered this way, and food can reach a table within 17 seconds, effectively shortening the wait of the food.
According to Jia Zhiku, the General Manager of the restaurant, many young customers and children flock to the restaurant on weekends, rendering it into a “kindergarten” in space.
It has also become a haven for parents whose children are fussy eaters as they ate a lot more in the restaurant, Jia added.
The system is said to cut manpower costs by 20%, but there are still certain problems that need to be addressed and overcome.
Jia explained that, “Currently, one track serves three tables, but customers expect more accuracy.”
“Our R&D team is working on that at the moment,” Jia said, adding that noise is also a big issue that they are trying to work out.
“We are trying to resolve the problem by, for example, upgrading our delivery carts.”