Uber Taiwan launches package delivery service

TAIPEI (The China Post) — Uber Taiwan announced on Friday that it will launch package delivery services in Taipei City, New Taipei City, Keelung City, and Taoyuan City.

General Manager of Uber Taiwan Raymund Li (楊思祥) expressed hopes to increase the efficiency of deliveries while reducing stress on the delivery industry and giving more opportunities for drivers to earn money.

Uber revealed that from now on, people in Taipei City, New Taipei City, Keelung City, and Taoyuan City can send and receive packages through “Connect Express” (Connect 優快送).

For example, people may send packages to friends, send business documents to colleagues, or send groceries. The starting price is NT$80, increasing at a rate of NT$15 per kilometer. After five kilometers, it becomes NT$25 per kilometer.

The package cannot contain alcohol, drugs, guns, dangerous items, or illegal items, and it also has to be under 13 kilograms, Li said.

Users are expected to input the delivery address and package contents before the driver can deliver. Additionally, Uber also expressed their hopes to minimize contact between people.

Therefore, the service will accept payment through credit cards, debit cards, and apple pay.

Uber also explained that senders and recipients are also expected to wear masks when placing or receiving packages and added that all packages should be placed in the back seat or trunk.

Uber also emphasized that “Connect Express” does not provide door-to-door service, and if drivers have been driving for over 3 minutes or they have been waiting for over 5 minutes, there will be a NT$40 cancellation fee.